Payment Policy
LuxoraCraft™ Payment Policy
Last Updated: May 16, 2026
At LuxoraCraft™, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy outlines the accepted payment methods, transaction terms, and security measures in place to protect every purchase made on luxoracraft.com.
💳 Accepted Payment Methods
We accept a wide range of secure payment options to make your shopping experience seamless:
Credit & Debit Cards
- ✅ Visa
- ✅ MasterCard
- ✅ American Express
- ✅ Discover
- ✅ Diners Club
- ✅ JCB
Digital Wallets
- 💰 PayPal
- 🍎 Apple Pay
- 👩 Google Pay
- 🛒 Shop Pay
- 💳 Meta Pay (Facebook Pay)
Buy Now, Pay Later (Where Available)
- 💸 Shop Pay Installments
- 💸 Klarna (in select regions)
- 💸 Afterpay (in select regions)
🔒 Payment Security
Your payment security is our top priority. We employ industry-leading security measures to protect your financial information:
SSL Encryption
Our entire website is secured with 256-bit SSL encryption, ensuring that all data transmitted between your device and our servers remains completely private and protected.
PCI DSS Compliance
LuxoraCraft™ is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), the highest level of security certification for online payment processing.
Trusted Payment Processors
We partner with trusted, certified payment processors including Shopify Payments, PayPal, and Stripe to ensure your transactions are processed safely and securely.
No Card Storage
We never store your full credit card information on our servers. All payment data is processed through secure, encrypted channels and managed by our certified payment partners.
Fraud Protection
Our system uses advanced fraud detection algorithms to monitor and prevent unauthorized transactions, protecting both our customers and our business.
💵 Currency
All prices on luxoracraft.com are displayed and charged in U.S. Dollars (USD) by default.
Customers from other regions can view approximate prices in their local currency using our currency converter. However, the final transaction will be processed in USD. Your bank or card issuer may apply additional currency conversion fees, which are outside of our control.
✅ DDP Pricing — All-Inclusive Checkout
For shipments to the following destinations, all prices are displayed under DDP (Delivered Duty Paid) terms:
- 🇺🇸 United States
- 🇪🇺 European Union
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇨🇦 Canada
This means customs duties, import taxes, and VAT are already included in the displayed price. The price you see at checkout is the final price you pay — with no hidden fees or surprise charges upon delivery.
📄 Sales Tax
Sales tax is calculated and applied at checkout based on:
- Your shipping destination
- Applicable local, state, or regional tax laws
- Product category and tax classification
All applicable taxes will be clearly displayed before you complete your purchase.
💳 Payment Authorization
Order Acceptance
When you place an order, your payment is authorized but not immediately charged. The full charge is processed when your order is confirmed and prepared for shipment.
Order Verification
For security purposes, some orders may require additional verification before processing. If your order requires verification, our team will contact you via email within 24-48 hours.
Declined Payments
If your payment is declined, please:
- Verify that all card details are entered correctly
- Ensure sufficient funds or credit are available
- Contact your bank or card issuer for assistance
- Try an alternative payment method
If you continue to experience issues, please contact us at customercare@luxoracraft.com.
📈 Pricing & Price Changes
- All prices are subject to change without prior notice
- The price applied to your order is the one displayed at the time of checkout
- Promotional prices are valid only during the specified promotion period
- Discount codes cannot be applied retroactively to previous purchases
- Discount codes cannot be combined unless explicitly stated
🔄 Refunds
Refunds are processed to the original payment method used for the purchase. Please refer to our Refunds & Returns Policy for detailed information.
Refund processing times:
- LuxoraCraft™ Processing: 3-5 business days after return inspection
- Credit Card Refunds: 5-10 business days to appear on your statement
- PayPal Refunds: 1-3 business days
- Digital Wallet Refunds: 1-5 business days depending on provider
🎁 Gift Cards
LuxoraCraft™ gift cards may be used for purchases on our website and are subject to the following terms:
- Gift cards do not expire
- Gift cards cannot be redeemed for cash
- Gift cards cannot be refunded or returned
- Lost or stolen gift cards cannot be replaced
- Gift cards may be combined with other payment methods
💰 Wholesale & B2B Payments
For wholesale orders, we accept additional payment methods including:
- Bank Wire Transfers (USD)
- ACH Transfers (USA)
- SEPA Transfers (EU)
- Letters of Credit (for large orders)
- Net 30 terms (for approved business accounts)
For wholesale payment inquiries, contact wholesale@luxoracraft.com.
⚠️ Chargebacks & Disputes
Before initiating a chargeback or payment dispute, please contact our Customer Care Team first. We are committed to resolving any issues quickly and fairly.
📧 customercare@luxoracraft.com
Unauthorized chargebacks may result in:
- Account suspension
- Recovery of disputed amount through legal channels
- Reporting to fraud prevention services
📞 Contact Our Payment Support Team
If you have any questions about our payment methods, security, billing, or transactions, please contact us:
LuxoraCraft™ Customer Care
📧 Email: customercare@luxoracraft.com
📞 USA: +1 (307) 429-3558
📞 Morocco: +212 660-408-485
🕒 Hours: Monday – Friday, 9:00 AM – 6:00 PM (MST)
⏱️ Response Time: Within 24 business hours
USA Headquarters:
Nanees Global Business LLC
30 N Gould Street, Suite 4000
Sheridan, Wyoming 82801
United States
"Secure Payments. Transparent Pricing. Trusted By Customers Worldwide."
— The LuxoraCraft™ Team